Bintan, Indonesia – In a strategic move to enhance tourist mobility and modernize the travel experience in one of Indonesia’s leading resort destinations, Bintan Resorts and Grab, Southeast Asia’s leading superapp, have officially launched GrabCar services within the Bintan Resorts Area starting 6 May 2025.
The integration of Grab services marks a milestone in Bintan Resorts’ commitment to establish its position as an integrated tourism destination. By enabling convenient, app-based transportation throughout the resort area, this collaboration aims to streamline how visitors explore beaches, accommodations, attractions, and leisure facilities—making every journey part of the holiday experience.
“This launch is part of our ongoing mission to deliver a world-class, integrated tourism experience,” said Hebron Habeahan, GM Finance & Admin of Bintan Resorts. “With Grab now available across the resort area, we are removing mobility barriers and creating more freedom for guests to explore, relax, and enjoy everything Bintan has to offer.”
Grab Car will be the sole service offered in the area during the initial phase, allowing guests to hail vehicles via the Grab app with the benefits of real-time tracking, professional drivers, and cashless payment options. With these features, both Grab and Bintan Resorts are reinforcing their dedication to convenience, safety, and premium service standards.
“We’re honored to be the exclusive ride-hailing partner at Bintan Resorts,” said Richard Aditya Director of West Indonesia at Grab Indonesia. “By booking through the Grab app, travelers enjoy a seamless and secure experience—enhanced by safety features like ‘Share My Ride’, Audio Protect and trip monitoring. For added convenience, the app is available in multiple languages such as Japanese, Chinese and Korean with built-in AI translation, making it easier for international visitors to communicate with drivers and get around with confidence and peace.
Bintan Resorts is a master-planned, world-class resort destination known for its pristine beaches, diverse recreational offerings, and seamless guest experiences. With the addition of Grab, the resort area continues to enhance its integrated infrastructure, meeting the rising expectations of both international and regional travelers.
Looking ahead, both organizations will explore future enhancements to digital mobility solutions within Bintan, ensuring that the destination remains a benchmark for innovation and guest-centric travel experiences in the region.
Guests can download the Grab app on iOS or Android, set their pickup and destination points within the Bintan Resorts area, and enjoy a smooth, safe, and cashless ride to their next stop.
