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MEDICAL FACILITIES & EMERGENCY NUMBERS

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The medical capabilities and infrastructure on Bintan Island may not be of an adequate standard as for instance Singapore hospitals and medical centres. If you need medical assistance during your stay at Bintan Resorts, please contact the Lagoi Tourism Clinic at +62 (811) 7714546. They also have the necessary procedures for emergency evacuation to Singapore. Alternatively, you could contact your hotel or the Bintan Resorts Crisis Centre at +62 (770) 691 010.

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Medical Emergency Procedures:

The doctor of the Tourism Clinic determines if the patient requires emergency evacuation to a hospital in Bintan, Batam or Singapore. Prior to evacuation, the patient will be treated and stabilized.

• Evacuation to Bintan Hospital

An ambulance from the Tourism clinic will evacuate the patient to the Busung District Hospital or the General Hospital in Tanjung Pinang, as determined by the medical officer.

• Evacuation to Batam Hospital

Should the doctor decide to evacuate the patient to Rumah Sakit Awal Bros/any other hospital in Batam, arrangements will be made for a speedboat to sail out from Bintan Resorts Ferry Terminal to Pelabuhan Telaga Punggur in Batam.

• Evacuation to Singapore Hospital

Depending on the injuries sustained, patients may be required to evacuate to Singapore via the next Bintan Resorts Ferries (BRF) ferry to Tanah Merah or Harbourfront Ferry Terminal. An ambulance will be waiting in place to transport the patient to the nearest hospital in the shortest time possible.

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