The medical capabilities and infrastructure on Bintan Island may not be of an adequate standard as for instance Singapore hospitals and medical centres. If you need medical assistance during your stay at Bintan Resorts, please contact the Lagoi Tourism Clinic below. They also have the necessary procedures for emergency evacuation to Singapore. Alternatively, you could contact your hotel or the Bintan Resorts Crisis Centre.
Medical Emergency Procedures
The doctor of the Tourism Clinic determines if the patients requires emergency evacuation to a hospital in Bintan, Batam, or Singapore. Prior to evacuation, the patient will be treated and stabilized.
Evacuation to Bintan Hospital
An ambulance from the Tourism Clinic will evacuate the patient to Busung District Hospital or the General Hospital in Tanjung Pinang, as determined by the medical officer.
Evacuation to Batam Hospital
Should the doctor decide to evacuate the patient to Rumah Sakit Awal Bros or any other hospital in Batam, arrangements will be made for a speedboat to sail out from Bintan Resorts Ferry Terminal to Pelabuhan Telaga Punggur in Batam.
Evacuation to Singapore Hospital
Depending on the injuries sustained, patients may be required to evacuate to Singapore via the next Bintan Resorts Ferries (BRF) to Tanah Merah or Harbourfront Ferry Terminal. An ambulance will be waiting in place to transport the patient to the nearest hospital in the shortest time possible.